The Art of Computer Systems Performance Analysis "At last, a welcome and needed text for computer professionals who require practical, ready-to-apply techniques for performance analysis. Highly recommended!" -Dr. Leonard Kleinrock University of California, Los Angeles "An entirely refreshing text which has just the right mixture of theory and real world practice. The book is ideal for both classroom instruction and self-study." -Dr. Raymond L. Pickholtz President, IEEE Communications Society "An extraordinarily comprehensive treatment of both theoretical and practical issues." -Dr. Jeffrey P. Buzen Internationally recognized performance analysis expert ". it is the most thorough book available to date" -Dr. Erol Gelenbe Université René Descartes, Paris ". an extraordinary book.